Privacy policy

Welcome to Tall Boy Water Inc., your go-to source for water and carbonated water in eco-friendly cans. We are committed to protecting the privacy of our customers and ensuring the security of their personal information.

Information We Collect

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address. Our website also uses cookies to enhance your shopping experience, understand your preferences, and improve our marketing efforts.

Purpose of Collection

Your personal information is collected to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations), to communicate with you, and to share marketing communications about our products and services, where permissible.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. We use Klaviyo for email marketing, Canada Post, FedEx, and UPS for shipping, and Stripe and Shopify for payment processing. These third parties are engaged to perform functions on our behalf and are not authorized to use or disclose personal information for their own marketing or other purposes.

Consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. Our site is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at yourboy@tallboywater.com.